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At The Lush Dresses Store (“we”, “us”, or “our”), we value your privacy as much as you value effortless style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thelushdresses.com or make a purchase from us.

1. Information We Collect

To provide you with our seamless shopping experience, we may collect the following information:

  • Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
  • Order Information: Details about the dresses, jeans, joggers, and other fashion items you purchase, including size, color preferences, and order history.
  • Device and Usage Data: Information about how you access our site, including IP address, browser type, operating system, referring URLs, and pages viewed.
  • Communication Data: Records of your communications with our customer care team at [email protected].

2. How We Use Your Information

We use your information to provide the effortless shopping experience we’re known for:

  • Process your orders for our stylish collections including dresses, tops, and trousers
  • Provide customer support and respond to your inquiries
  • Improve our website and tailor our fashion selections to your preferences
  • Send you updates about your order and (with your consent) information about new arrivals and exclusive offers
  • Prevent fraud and enhance the security of our payment systems
  • Comply with legal obligations

3. Data Sharing and Disclosure

We treat your information with the same care we apply to curating our fashion collections:

  • Service Providers: We share information with trusted partners who help us operate our website, process payments (Visa, MasterCard, JCB, PayPal), fulfill orders, and deliver marketing communications.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

Your security is as important to us as the quality of our premium trousers and t-shirts:

  • We store data on secure servers with industry-standard protection measures
  • All payment transactions are encrypted using SSL technology – the same bank-level security we use for payment processing
  • We never store your full payment card details on our servers
  • While we implement robust security measures, no internet transmission is 100% secure

5. Your Rights

You have rights regarding your personal information, just as you have choices in our fashion collections:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like the perfect accessory complements an outfit, cookies help enhance your browsing experience:

  • Essential Cookies: Necessary for our website to function, including processing your orders for joggers, shorts, and other items
  • Performance Cookies: Help us understand how customers use our site so we can improve it
  • Marketing Cookies: Used to show you relevant fashion items based on your browsing preferences (you can opt out)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some website features.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our stylish collections are intended for adult fashion lovers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact our customer care team:

The Lush Dresses Store
39 Firs Entry, Stirling, GB CH4X 2LH
Email: [email protected]

Thank you for trusting The Lush Dresses Store with your style and your information.